ADESINA OLUWATOBI EMMANUEL
Business Process Analyst / Application Support
Iyana Paja, NG.About
Highly diligent Business Process Analyst and Application Support professional with a proven track record in project management and lifecycle optimization, consistently delivering 100% project success. Adept at driving strategic and operational improvements through business process re-engineering, workflow planning, and innovative software solutions, enhancing user engagement by 3x and achieving 2x improvements in business operations for over 3500 users. Possessing strong technical acumen and leadership skills, I am committed to leveraging data-driven insights to maximize corporate efficiency and ensure seamless application performance.
Work
MQUID INTEGRATED SOLUTIONS LIMITED
|Business Process Analyst / Application Support
Lagos, Lagos State, Nigeria
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Summary
Led business process analysis and application support initiatives, ensuring optimal software performance, user satisfaction, and strategic operational improvements for over 3500 active users.
Highlights
Spearheaded and coordinated a project team of 7 in resolving complex project faults, leveraging feedback from 3500+ active users to guide strategic design and increase average engagement time by 3x.
Collaborated with Programmers and Database Administrators to develop and manage an Automated Business Operation Process Software, achieving a 2x improvement in business operations and process monitoring for over 3500 users.
Defined and implemented strategic improvement projects by analyzing existing business processes and workflows, maximizing corporate efficiency and ensuring 100% project success.
Provided comprehensive technical support for business applications, resolving issues promptly and monitoring performance to ensure optimal operation and availability for end-users.
Managed critical user access, permissions, and security settings across various applications, upholding data integrity and compliance standards.
Authored and presented detailed project status reports by collecting, analyzing, and summarizing information and trends, ensuring 100% adherence to project requirements.
Nigeria Breweries Plc
|Logistics Officer
Lagos, Lagos State, Nigeria
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Summary
Managed comprehensive logistics operations, optimizing stock levels, inventory databases, and shipment processes to ensure efficient resource coordination and timely delivery.
Highlights
Monitored and maintained accurate stock levels, overseeing all inbound and outbound movements, and managing inventory databases using computer systems to prevent discrepancies.
Reviewed, prepared, and routed purchase orders, ensuring timely and accurate procurement of materials and resources.
Coordinated the safe and timely pick-up and delivery of shipments, enhancing operational efficiency and customer satisfaction.
Recommended and implemented process improvements to streamline logistics operations, resulting in enhanced productivity and resource utilization.
De-Advance Services Real Estate
|Operational Officer
Lagos, Lagos State, Nigeria
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Summary
Directed real estate operations, driving sales, client acquisition, and administrative efficiency through strategic market analysis and process optimization.
Highlights
Collaborated directly with the CEO to drive property sales and acquisitions, expanding the customer base by generating leads and providing expert market counseling to clients.
Devised and implemented an improved administrative process, integrating Computer Technology training, which significantly enhanced overall operational efficiency.
Facilitated successful negotiations between buyers and sellers, managing purchase offers and ensuring all contract terms were met for real estate transactions.
Prepared comprehensive legal and transactional documents, including loyalty contracts, purchase agreements, rental agreements, and deeds, ensuring compliance and smooth closings.
Promoted properties through targeted ads, listings, and open houses, effectively showcasing real estate opportunities to potential buyers and renters.
Education
Atlanta College of Liberal Arts and Sciences(ACLAS)
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Master of Computer Science (MCS)
Computer Science
Redeemer Bible College (Redeemers University)
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Post Graduate Degree
Disciplinary and Theology
National Open University of Nigeria
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Bachelor Science Degree
Mathematics / Computer Science
Grade: Second Class Hons
Community Secondary School Rumuolumeni
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Senior School Certificate Examination (SSCE-WAEC)
Temmy Nursery / Primary School
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First Leaving Certificate Examination (FLCE)
Languages
English
Certificates
Certificate in Leadership
Issued By
Redeemer House Fellowship Leadership
Certification / Diploma in JavaScript Fundamentals
Issued By
Scholars International Institute of Technology (SIIT)
Oracle Certificate Professional (OCP) in Database Management
Issued By
HIIT ICT Training Centre (HIIT)
Certificate of Course Completion on SQL Fundamentals
Issued By
Solo Learn Institute
Certificate of Young Africa Leaders Initiative on Fundamentals Business Expansion
Issued By
Yali Network
Data Mapping Essentials
Google Mail Signature design with essentials assemble
Skills
Process Management
Process Implementation and Development, Business Process Improvement, Workflow Planning, Organizational Development, Process Redesign, Business Automations, Data Process Mapping, Business Process Planning, Needs Analysis, Business Risk Assessment.
Project Management
Project Management, Project Lifecycle, Monitoring Project Milestones, Deliverables, Performance Feedback, Project Status Reports, Project Fault Resolution, Project Strategy & Design.
Technical Skills
Database Administration (SQL, MySQL, Oracle Database), Microsoft Office Application, Azure DevOps, AWS (Essential), JIRA, POSTMAN, PHP-MAKER, LARAVEL, BITBUCKET, ARIS BPMN, JavaScript, SQL Fundamentals, Automated Business Operation Process Software, Inventory Tracking Spreadsheets.
Leadership & Collaboration
Team Leadership, Cross-functional Collaboration, Stakeholder Management, Training & Mentorship.
Communication & Support
Strong Verbal & Interpersonal Communication, Technical Support, Troubleshooting, Client/End User Support, Feedback Analysis.
Data Analysis & Reporting
Data Analysis, Information Summarization, Trend Analysis, Report Generation, Data Mapping.
Real Estate Operations
Property Sales & Acquisitions, Lead Generation, Market Analysis, Client Counseling, Negotiation, Contract Management, Property Promotion.