ADESINA OLUWATOBI EMMANUEL

Business Process Analyst / Application Support
Iyana Paja, NG.

About

Highly diligent Business Process Analyst and Application Support professional with a proven track record in project management and lifecycle optimization, consistently delivering 100% project success. Adept at driving strategic and operational improvements through business process re-engineering, workflow planning, and innovative software solutions, enhancing user engagement by 3x and achieving 2x improvements in business operations for over 3500 users. Possessing strong technical acumen and leadership skills, I am committed to leveraging data-driven insights to maximize corporate efficiency and ensure seamless application performance.

Work

MQUID INTEGRATED SOLUTIONS LIMITED
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Business Process Analyst / Application Support

Lagos, Lagos State, Nigeria

Summary

Led business process analysis and application support initiatives, ensuring optimal software performance, user satisfaction, and strategic operational improvements for over 3500 active users.

Highlights

Spearheaded and coordinated a project team of 7 in resolving complex project faults, leveraging feedback from 3500+ active users to guide strategic design and increase average engagement time by 3x.

Collaborated with Programmers and Database Administrators to develop and manage an Automated Business Operation Process Software, achieving a 2x improvement in business operations and process monitoring for over 3500 users.

Defined and implemented strategic improvement projects by analyzing existing business processes and workflows, maximizing corporate efficiency and ensuring 100% project success.

Provided comprehensive technical support for business applications, resolving issues promptly and monitoring performance to ensure optimal operation and availability for end-users.

Managed critical user access, permissions, and security settings across various applications, upholding data integrity and compliance standards.

Authored and presented detailed project status reports by collecting, analyzing, and summarizing information and trends, ensuring 100% adherence to project requirements.

Nigeria Breweries Plc
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Logistics Officer

Lagos, Lagos State, Nigeria

Summary

Managed comprehensive logistics operations, optimizing stock levels, inventory databases, and shipment processes to ensure efficient resource coordination and timely delivery.

Highlights

Monitored and maintained accurate stock levels, overseeing all inbound and outbound movements, and managing inventory databases using computer systems to prevent discrepancies.

Reviewed, prepared, and routed purchase orders, ensuring timely and accurate procurement of materials and resources.

Coordinated the safe and timely pick-up and delivery of shipments, enhancing operational efficiency and customer satisfaction.

Recommended and implemented process improvements to streamline logistics operations, resulting in enhanced productivity and resource utilization.

De-Advance Services Real Estate
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Operational Officer

Lagos, Lagos State, Nigeria

Summary

Directed real estate operations, driving sales, client acquisition, and administrative efficiency through strategic market analysis and process optimization.

Highlights

Collaborated directly with the CEO to drive property sales and acquisitions, expanding the customer base by generating leads and providing expert market counseling to clients.

Devised and implemented an improved administrative process, integrating Computer Technology training, which significantly enhanced overall operational efficiency.

Facilitated successful negotiations between buyers and sellers, managing purchase offers and ensuring all contract terms were met for real estate transactions.

Prepared comprehensive legal and transactional documents, including loyalty contracts, purchase agreements, rental agreements, and deeds, ensuring compliance and smooth closings.

Promoted properties through targeted ads, listings, and open houses, effectively showcasing real estate opportunities to potential buyers and renters.

Education

Atlanta College of Liberal Arts and Sciences(ACLAS)
Lagos, Lagos State, Nigeria

Master of Computer Science (MCS)

Computer Science

Redeemer Bible College (Redeemers University)
Lagos, Lagos State, Nigeria

Post Graduate Degree

Disciplinary and Theology

National Open University of Nigeria
Victoria Island, Lagos State, Nigeria

Bachelor Science Degree

Mathematics / Computer Science

Grade: Second Class Hons

Community Secondary School Rumuolumeni
Rumuolumeni, Rivers State, Nigeria

Senior School Certificate Examination (SSCE-WAEC)

Temmy Nursery / Primary School
Aboru Iyana paja, Lagos State, Nigeria

First Leaving Certificate Examination (FLCE)

Languages

English

Certificates

Certificate in Leadership

Issued By

Redeemer House Fellowship Leadership

Certification / Diploma in JavaScript Fundamentals

Issued By

Scholars International Institute of Technology (SIIT)

Oracle Certificate Professional (OCP) in Database Management

Issued By

HIIT ICT Training Centre (HIIT)

Certificate of Course Completion on SQL Fundamentals

Issued By

Solo Learn Institute

Certificate of Young Africa Leaders Initiative on Fundamentals Business Expansion

Issued By

Yali Network

Data Mapping Essentials
Google Mail Signature design with essentials assemble

Skills

Process Management

Process Implementation and Development, Business Process Improvement, Workflow Planning, Organizational Development, Process Redesign, Business Automations, Data Process Mapping, Business Process Planning, Needs Analysis, Business Risk Assessment.

Project Management

Project Management, Project Lifecycle, Monitoring Project Milestones, Deliverables, Performance Feedback, Project Status Reports, Project Fault Resolution, Project Strategy & Design.

Technical Skills

Database Administration (SQL, MySQL, Oracle Database), Microsoft Office Application, Azure DevOps, AWS (Essential), JIRA, POSTMAN, PHP-MAKER, LARAVEL, BITBUCKET, ARIS BPMN, JavaScript, SQL Fundamentals, Automated Business Operation Process Software, Inventory Tracking Spreadsheets.

Leadership & Collaboration

Team Leadership, Cross-functional Collaboration, Stakeholder Management, Training & Mentorship.

Communication & Support

Strong Verbal & Interpersonal Communication, Technical Support, Troubleshooting, Client/End User Support, Feedback Analysis.

Data Analysis & Reporting

Data Analysis, Information Summarization, Trend Analysis, Report Generation, Data Mapping.

Real Estate Operations

Property Sales & Acquisitions, Lead Generation, Market Analysis, Client Counseling, Negotiation, Contract Management, Property Promotion.